Demographics

Actual City Population: 27,368 (County of Douglas: 44,274)

20-Mile Commute Population: 16,185

45+-Minute Commute Population: 1,126

Unemployment Rate: 7.7%

Available Workforce: 144,912

Service/retail sector

Retail – starting wage: $7.73

Retail – average wage: $9.00

Additional Service Sector Wage Info (i.e. Wal-Mart, Home Depot, Lowe’s wage rates): Walmart = $8.25

Customer Service/Call Center – starting wage: $8.00

Customer Service/Call Center – average wage: $10.36

Minimum Wage (Current and Future Changes): $7.25

contact center competition

Saturation (= Total # of Call Center Employees / [60% of the 20-Mile Commute Population] ):

Call Centers:

*Name of Company*	*# of Seats*	*Starting Wage*	*Average Wage*	*Inbound / Outbound*	*tYPE OF SERVICE*	*UNION (Y/N)*
Financial Recovery Services	130	$8.00	$9.00	Outbound	Collections	N
Safety Services	15	$7.75	$8.50	Outbound	Fundraising	N

IT INFRASTRUCTURE

Telecommunication services can be provided by CenturyTel or Telephone Associations. Facilities do exist which can link a proposed site on Winter Street directly to the Central office. In addition, this site is also located near an alternative provider’s Fiber backbone which would allow for direct connection to those alternative facilities, connection to a SONET ring arrangement for both redundancy and disaster recovery.

Several different DATA services are available from the local carriers. From basic DSL, Cable and other broadband products all the way on up to complete T-1 and DS3 bandwidth facilities.

Enventis Telecom also has fiber facilities that go across St. Louis Bay to and from Duluth, Minnesota very near to a site in Superior, Wisconsin.

College Presence

Colleges, whether they are 2-year/4-year and the enrollment at each.

University of Wisconsin-Superior = 2,924

Lake Superior Community College = 4,093

Wisconsin Indianhead Technical College = 1,038

College of St. Scholastica = 3,304

University of Minnesota-Duluth = 11,190

Fond du Lac Tribal and Community College = 1,967

major employers

*Employer*	*Number of Employees*	*Union (Y / N)*
Halvor Lines	383	N
Catholic Charities Bureau	325	N
BN Sante Fe Railroad	350	Y
Jeff Foster Trucking	200	N
Amsoil, Inc.	230	N
Murphy Oil, USA	155	Y
Enbridge	135	N
Genesis Attachments	123	N

real estate options

Square footage, building specifications, and lease rates. All available listings of property can be found on this website or at www.northlandconnection.com.

Further Details

last updated 7/30/10

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The Development Association, Inc.
1401 Tower Avenue Suite 302
Superior, WI 54880
(715) 392-4749 (715) 392-4740
Fax: (715) 392-6131

Economic Development Resources for Superior and Douglas County, WI